Terms of Service

These terms define the conditions and procedures for using the Service and the rights, obligations and responsibilities of the Company and users.

• "Service" means the love and relationship personality test, test results (conversation cards) and result links provided on websites operated by the Company.
• "User" means anyone who uses the Service under these terms.
• "Result link" means the web address assigned to each result so it can be viewed again or shared with others.
• "Posts" means the posts and comments members publish in the community.

• These terms take effect when posted on the Service. By using the Service, you agree to these terms.
• The Company may change these terms within the limits of applicable law and will announce changes on the Service at least 7 days before they apply, or 30 days before for changes unfavorable to users.
• If you do not agree to the changed terms, you may stop using the Service.

• The Company provides the personality test, result scoring and result links free of charge.
• Questions, type structure and result wording may change to improve the Service.
• The Company may temporarily suspend all or part of the Service for maintenance, server operating schedules, outages or other unavoidable reasons.

• Results are reference information based on your answers and do not replace medical or psychological diagnosis or professional counseling.
• Results do not guarantee or predict the success of a dating or married relationship or compatibility with a partner.
• You are responsible for any judgments and decisions you make based on your results.

• Anyone who knows a result link can view that result.
• Please take care when sharing result links. To have a result deleted, make a request as described in the Privacy Policy.

Users must not:

• Submit answers in bulk by automated means or place excessive load on the servers
• Bypass security measures or access the systems without authorization
• Copy, distribute, sell or commercially use the questions, result wording or characters without the Company's permission
• Use another person's result without permission to defame or insult them
• Otherwise violate applicable laws

• After verifying their email, members can write posts and comments in the 'Ask for love advice' and 'My love story' boards, and like or report posts. Posts are visible to everyone.
• Members are responsible for what they post. Even for anonymous posts, the Company can see which account wrote them in order to handle reports and respond to lawful requests.
• You may not post information that identifies other people (such as real names, contact details or photos), insults, harassment or hateful speech, sexual or explicit content, ads or spam, or content that infringes the rights of others such as copyright.
• The Company may hide or delete posts that fall under the previous clause or that several users have reported, without prior notice. Posts that receive a certain number of reports are hidden automatically until an admin reviews them.
• Members can edit or delete their own posts at any time, and their posts and comments are deleted when they delete their account.
• Members keep the copyright to their posts. The Company uses posts only as needed to display them on the Service and operate the community.

• All rights to the questions, type system, result wording, characters and design of the Service belong to the Company.
• You may save or share your own results for personal use.

• For this free Service, the Company is not liable for damages to users unless caused by the Company's intent or gross negligence.
• The Company is not liable for failure to provide the Service due to causes beyond its control, such as natural disasters, network failures or outages of external cloud and hosting services.

• These terms and the use of the Service are governed by the laws of the Republic of Korea.
• Any lawsuit between the Company and a user regarding the Service shall be filed with the court having jurisdiction under the Korean Civil Procedure Act.

• Company: The RealOne Co., Ltd.
• CEO: Jaehoon Lee
• Business registration no.: 433-87-01573
• Phone: 032-821-3331
• Email: lpm_guide@therealone.io
• Address: Building A, 301 Incheon Tower-daero, Yeonsu-gu, Incheon, Republic of Korea
• Mail-order business registration no.: 2020-인천연수구-1907
• Hosting providers: Vercel Inc., Amazon Web Services

• The Company offers paid services such as the Deep Love Test (one-time payment, 30 days of use), the AI coach monthly subscription and the Whisper.AI monthly subscription. Prices, periods and what is included are shown on the purchase screen.
• In the app, payments are made through Google Play or App Store in-app billing; on the website, through the payment processor Stripe. Payment verification and subscription status are managed through RevenueCat.
• The Company does not store card numbers or other payment-method details. The currency and taxes of a payment follow what the store or payment processor shows.

• You may withdraw from a purchase of a paid service within 7 days of buying it.
• However, under Article 17(2) of the Korean Act on Consumer Protection in Electronic Commerce, withdrawal is limited once the digital content has begun to be provided (for example, viewing a Deep Love Test result, asking the AI coach, or starting a Whisper.AI chat). The Company tells you this on the purchase screen in advance.
• If the service differs from what was displayed or advertised, or from the contract, you may withdraw within 3 months of receiving it or within 30 days of the day you learned (or could have learned) of it.
• Refunds for in-app purchases follow Google Play's and the App Store's refund policies and procedures. For web payments, you may request withdrawal or a refund by email to the Company, and the Company will cancel or refund the payment within 3 business days of receiving the request.
• If a pass ends because the paying user withdrew or was refunded, the benefit a partner received through that pass (viewing the Deep Love Test result and couple fit) also ends.

• The AI coach and Whisper.AI monthly subscriptions renew and are charged automatically on the same day each month unless cancelled.
• You can cancel a subscription at any time and keep using it until the end of the period already paid for. Cancel app subscriptions in Google Play or App Store subscription settings, and web subscriptions through the subscription link in your payment confirmation email or by email to the Company.
• If a subscription price changes, the Company will notify you before the next renewal, and if you do not agree to the new price you may cancel before renewal.

These terms take effect on September 15, 2026. Revision (October 17, 2026): Article 12 company information updated and Articles 13–15 (paid services and payment, withdrawal and refunds, subscription renewal and cancellation) added — the revised terms take effect on October 17, 2026.