Privacy Policy
Effective September 15, 2026
The RealOne Co., Ltd. (the "Company") operates the LPM Love Personality Test (the "Service") in compliance with the Personal Information Protection Act of Korea and other applicable laws. This policy explains how we handle your information.
This English translation is provided for convenience. If it differs from the Korean version, the Korean version prevails.
1. Information we process and how we collect it
Taking the test requires no name, contact details or email. If you sign up to save and compare results, we collect your email address. We process the following while you use the Service.
| Category | Items | How it is collected |
|---|---|---|
| Test answers | Answer to each question, time taken, completion time, language | When you submit the test |
| Your selections | Your gender, your partner's gender, relationship type (dating or marriage) | Chosen by you before the test starts |
| Test result | Scores per dimension, type code, result ID | Generated automatically from your answers |
| Anonymous ID | A random string created in your browser | Created and kept in your browser storage (localStorage), sent with your submission |
| Account (members) | Email address, password (stored as an irreversible hash), sign-up and verification times, login sessions | When you sign up and log in |
| Social login (members, optional) | The login provider (Kakao, Facebook, etc.) and your member ID there, nickname, and email address (for Kakao, only if you agree to share your Kakao Account email) | Received from the provider when you sign up or log in with a social account |
| Profile (members, optional) | Nickname, birth year, gender, who you're looking for | Entered by you on the My results page |
| Community (members) | Titles and text of posts and comments, whether they are anonymous, your type code if you choose to show it, likes, report reasons and details | When you post, comment, like or report in the community |
| AI coach conversations (members) | Your questions and the replies, when you asked, credits used, and the number of tokens used to generate replies | When you ask the AI coach |
| Whisper.AI (subscribers) | Your partner's gender and name, conversation content and times, safety-filter results, memory notes (things drawn from your conversations such as dating experiences, emotional hurts and preferences — information that may be sensitive), and when you agreed to memory storage and confirmed your age | When you create a partner and chat in Whisper.AI (memory notes only if you agree separately) |
| Purchase records (members) | The item you bought, payment and expiry times, amount paid, store and transaction number, and whether it was refunded (we never receive card numbers or other payment-method details) | Received from our payment-verification service (RevenueCat) when you buy or restore a purchase in the app (Google Play or App Store in-app billing) or on the website (Stripe) |
| Access logs | IP address, access time, requested path, browser information | Generated automatically by our servers and hosting providers |
Gender and relationship type are chosen by you and used only to tailor the questions and wording and to provide your result.
2. Purposes
- Scoring the test and providing your result (conversation card)
- Identifying members, keeping you logged in, and verifying your email
- Saving and comparing results (the three most recent per account) and emailing result links
- Providing a shareable result link and preventing duplicate submissions
- Running the community: publishing posts and comments, likes, handling reports and managing content that breaks our rules
- Generating AI coach replies: we send your question together with your test results (basic result, and the Deep Love Test result if you have a pass) and, if you are connected with a partner, your partner's type and couple-fit information to an AI service to create the reply
- Detecting errors, preventing abuse and keeping the Service secure
- Creating statistics that cannot identify individuals and improving the questions and Service
3. Retention period
- Answers, selections and results: kept until you ask us to delete them or the Service ends, then destroyed without delay.
- Account and profile: kept until you delete your account. You can do that yourself on the My results page, and it removes your account and every saved result without delay.
- Posts, comments, likes and reports: kept until you delete them or your account, and removed together when you delete your account. Posts and comments are public; even for anonymous posts, our admins can see which account wrote them in order to handle reports.
- AI coach conversations: kept until you delete your account (so you can continue earlier conversations) and deleted together with it. The AI provider (Anthropic) automatically deletes what it receives within 30 days.
- Whisper.AI conversations and memory notes: kept until you delete your account or choose 'Start over', and deleted then. You can delete individual memory notes at any time on the memory notes screen.
- Purchase records: kept until you delete your account, to check your pass and subscription periods. After you delete your account, records of payment and supply (the item, amount, payment, expiry and refund times, store and transaction number) are kept for 5 years as required by the Korean Act on Consumer Protection in Electronic Commerce, without your email, nickname or anything else that identifies you, and destroyed without delay after that. Google Play keeps its own payment records under its policies.
- Login sessions: removed 7 days after login or when you log out. Email verification links stop working after 24 hours.
- Anonymous ID: stored on your device and removed when you clear the site data in your browser. A copy is kept on our servers with your submitted result.
- Access logs: kept only as long as needed to operate the servers; the oldest records are deleted once the log size limit is reached.
4. Sharing with third parties
We do not share your information with third parties, except for Whisper.AI as described below (only with your separate consent), or where required by law or requested by investigative authorities following legal procedures.
| Recipient | Purpose | Information | Retention |
|---|---|---|---|
| Meta Platforms, Inc. (USA) | Training Meta's AI models (the training-permitted plan of Meta Model API that generates Whisper.AI replies) | Whisper.AI conversations (your message and recent conversation), memory notes, and style information derived from your test results — phone numbers, emails, national ID, card and account numbers, addresses and your and your partner's nicknames are masked first | According to Meta's policies |
- We ask for this consent separately when you create your Whisper.AI partner. You may refuse; in that case you cannot use Whisper.AI chat (the test, AI coach and other features remain available).
- Conversations may contain sensitive information such as love experiences and old hurts. Identifying details are masked before sending, but names you type in the conversation may not be fully masked, so we recommend not sharing real names, contact details or addresses.
5. Service providers and international transfers
We use the following providers to operate the Service, and some information is stored and processed outside Korea.
| Provider | Task | Location | Information transferred |
|---|---|---|---|
| Amazon Web Services, Inc. | Running the API server | Republic of Korea (Seoul region) | Answers, selections, anonymous ID, access logs |
| Neon (database hosting) | Storing answers and results | Singapore | Answers, selections, results, anonymous ID, account and profile, community posts and comments |
| Vercel Inc. | Website hosting and delivery | United States and Vercel's network | Access logs |
| Anthropic PBC (privacy@anthropic.com) | Generating AI coach replies | United States | Your AI coach question and recent conversation, nickname, test results (basic result and Deep Love Test result) and, if you are connected with a partner, your partner's nickname, type and couple-fit information |
| Meta Platforms, Inc. (Meta Model API) | Generating Whisper.AI replies and organising memory notes (training use: section 4) | United States | Your Whisper.AI message and recent conversation, style information derived from your test results, and memory notes (identifying details masked) |
| DeepInfra, Inc. | Whisper.AI safety-filter checks (Llama Guard 4 — content is not retained) | United States | Your Whisper.AI message and the reply |
| RevenueCat, Inc. | Verifying in-app purchases and managing subscription status | United States | Your member ID (internal id), the item bought, transaction number, payment time and amount, and the store receipt |
| Stripe, Inc. (Stripe Payments) | Processing web payments (card payments, billing and refunds) | United States | Payment amount and item, and the email and card details you enter directly in Stripe's checkout (the Company does not receive card details) |
- When and how: transferred over an encrypted connection (HTTPS) when you use the Service.
- Retention: same as section 3.
- If you do not want your information transferred abroad, you can stop using the Service, but you will not be able to receive a result.
- Transfers to Anthropic: made over an encrypted connection (HTTPS) each time you ask the AI coach. Anthropic does not use this information to train AI models and automatically deletes it within 30 days of receipt (except where needed to investigate usage-policy violations or where the law requires retention).
- If you don't use the AI coach, nothing is transferred to Anthropic and you can keep using the test, community and other features. If a partner you are connected with uses the AI coach, your type and couple-fit information may be sent with their question; you can prevent this by disconnecting.
- Transfers to Meta and DeepInfra: made over an encrypted connection (HTTPS) each time you send a Whisper.AI message and when memory notes are organised. The prompt-attack check (Prompt Guard 2) runs on our own server and is not sent anywhere. If you don't use Whisper.AI, nothing is transferred to Meta or DeepInfra.
- Transfers to RevenueCat: made over an encrypted connection (HTTPS) when you open a purchase screen in the app (only your member ID, to load local prices) and when you buy or restore a purchase. If you use the website or never open a purchase screen in the app, nothing is transferred to RevenueCat.
- Transfers to Stripe: when you pay on the website, you enter the details directly in Stripe's checkout, sent over an encrypted connection (HTTPS). If you don't pay on the website, nothing is transferred to Stripe.
6. Destruction
Information whose retention period has ended or whose purpose has been fulfilled is destroyed without delay. Information we must keep by law (the payment records in section 3) is stored separately from other information for that period and then destroyed. Electronic files are deleted in a way that cannot be recovered.
7. Your rights
- You can ask to access, correct, delete or stop processing your test result at any time.
- Because we don't collect names or contact details, please include the result link when you contact us so we can find your result.
- Members can delete their own account from the My results page. This removes the account and every saved result and cannot be undone.
- Send requests to the privacy officer below. We will act without delay and let you know the outcome.
8. Cookies and similar technologies
We use browser storage (localStorage) to keep your anonymous ID, which you can remove by clearing the site data in your browser settings. We don't use tracking cookies ourselves.
However, the website includes Google LLC's advertising service (Google AdSense), so Google may directly collect your browsing records (behavioral information) with cookies and similar technologies to show and measure ads (personalized advertising). We do not receive this information. The app has no ads.
| Item | Details |
|---|---|
| Company collecting behavioral information | Google LLC (USA) |
| Information collected | Website visit records (pages and times visited, ads seen and clicked), cookie identifiers, device and browser information, IP address |
| How it is collected | Automatically by Google's ad script when you visit the website |
| Purpose | Showing and measuring ads, ads matched to your interests |
| Retention | Under Google's policies |
| How to opt out | Turn off personalized ads in Google Ad Settings (https://adssettings.google.com), block or delete cookies in your browser, and in regions that require consent (such as Europe) refuse on the consent screen shown on your first visit |
The service is not directed at children under 14 and does not show personalized ads aimed at children.
9. Children
The Service is not intended for children under 14, and we do not collect information that identifies children.
10. Security measures
- All traffic between the Service and our servers is encrypted with HTTPS.
- Database access is limited to the people who need it, and credentials are kept separate from the code.
- Passwords are stored as irreversible hashes, and login tokens and email links are stored as hashes too.
- Repeated failed logins temporarily lock the account to block unauthorized attempts.
- The admin screen that shows member information is restricted to designated administrator accounts.
- We process only the minimum information needed to provide the Service.
11. Privacy officer
- Privacy officer: Jaehoon Lee (CEO)
- Phone: 032-821-3331
- Company: The RealOne Co., Ltd. (Business registration no. 433-87-01573)
12. Where to get help
For reports or advice about privacy violations, you can contact the following Korean authorities.
- Personal Information Infringement Report Center: privacy.kisa.or.kr / 118
- Personal Information Dispute Mediation Committee: www.kopico.go.kr / 1833-6972
- Supreme Prosecutors' Office: www.spo.go.kr / 1301
- Korean National Police Agency: ecrm.police.go.kr / 182
13. Changes to this policy
This policy takes effect on September 15, 2026. We will announce any changes on the Service at least 7 days before they take effect.
- September 30, 2026: added processing of AI coach conversations and the transfer to Anthropic (United States)
- October 12, 2026: added processing of Whisper.AI conversations and memory notes, sharing with Meta for model training (separate consent), and transfers to Meta and DeepInfra (United States)
- October 12, 2026: added processing of purchase records for in-app billing (Google Play), the transfer to RevenueCat (United States) for payment verification, and keeping payment records for 5 years after account deletion (E-commerce Act)
- October 12, 2026: added notice of behavioral information collected for personalized advertising on the website (Google AdSense)
- October 17, 2026: added web payment processing and the transfer to Stripe (United States)